Terms of Service

By using our services, you agree not to engage in any illegal, abusive or disruptive activity that may affect our infrastructure or customers.

We may suspend or terminate services for any user who violates our policies, including resource abuse, unsolicited communications (spam) or hosting prohibited content.

Under no circumstances shall HostOmega be liable for any data loss, downtime or financial loss.

All services are provided "as is" with no warranties or guarantees regarding uptime, performance or suitability.

No oral or written advice from HostOmega staff creates any warranty unless explicitly stated in writing.

VPS services are automatically terminated 7 days after expiry. Data cannot be recovered after termination.

We do not keep VPS backups. You are fully responsible for keeping your own off-site backups.

We offer a 99.9% uptime guarantee. Downtime beyond this within a calendar month may qualify for credit. Planned maintenance, DDoS attacks and third-party issues are excluded.

The SLA applies only when downtime is confirmed by our internal monitoring. Dedicated servers are not covered by the SLA.

Refunds are available within 30 days of purchase only, excluding domain names, SSL certificates, VPS and dedicated servers.

No refunds are given for misuse or violation of these terms. Credit balances are non-refundable.

Services bought under a promotion or with a discount are not eligible for refunds.

Cancellations must be submitted from the client area. Immediate cancellation deactivates the service within 24 hours.

All invoices must be paid before a cancellation is processed. PayPal subscriptions must be cancelled by the user.

Dedicated server cancellations must be submitted at least 7 days before the next billing cycle.

• Disk I/O is limited to 50 MB/s read/write. Abuse may lead to suspension.
• CPU usage may not exceed 30% for more than 10 minutes continuously.

Prohibited activities include:

• IRC services, torrenting, file sharing and game servers
• Cron jobs that run more often than every 15 minutes
• Storing backups on our servers for more than 7 days

Starting a chargeback or payment dispute violates our Terms of Service.

• Related services are terminated immediately without notice.
• We may take legal action and report the user to relevant blacklists.
• All current and future services are permanently suspended.
• Chargebacks and disputes are treated as fraudulent unless discussed with us first.

Please contact our support team first about any billing concern.

HostOmega may revise these terms at any time without notice. Continued use of our services means you accept the latest version.